Reporting

Report an adverse event or product complaint.

Report a suspected adverse event or product quality issue involving ChondroFiller® liquid to Actomed, the UK Responsible Person, who forwards it to the manufacturer and, where required, to the MHRA.

Email Actomed

A tidy desk with a landline handset, a laptop and a notepad in morning light

Actomed, UK Responsible Person

Report to Actomed, the UK Responsible Person for ChondroFiller, who forwards reports to the manufacturer and, where required, to the MHRA.

Email Actomed

What to include

Information that helps Actomed act on a report.

Lot number, from the pack or the syringe label.
Date of the event or of use.
Device: ChondroFiller liquid and the format used (1.0 ml, 1.5 ml or 2.3 ml).
A description of the event or complaint.
No patient identifiers by email: do not include patient names, dates of birth or other identifiable details in an email report.

Actomed does not treat patients and cannot give clinical advice on an individual case.